Shipping Policy – ZYLOCRYPTO
Last updated: March 2025
At ZYLOCRYPTO, we aim to provide fast and reliable shipping for all our customers. Please review our shipping policy below for detailed information on processing times, delivery methods, and other important shipping details.
1. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the following business day.
- In case of delays due to high order volume or unforeseen circumstances, we will notify you via email.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | Varies by location |
| Expedited Shipping | 2-5 business days | Additional charge applies |
| Express Shipping | 1-3 business days | Additional charge applies |
Shipping times may vary depending on your location and carrier delays beyond our control.
3. Shipping Destinations
We ship to both domestic and international locations. However, shipping availability may vary based on your country’s regulations. If we are unable to ship to your location, we will notify you before processing your order.
4. Shipping Costs
- Shipping costs are calculated at checkout based on your order’s weight, destination, and chosen shipping method.
- Free shipping may be available for orders exceeding a certain amount (details on our website).
- Customers are responsible for any customs duties or import taxes on international orders.
5. Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email to track your shipment.
- If you do not receive tracking information within 3 business days, please check your spam folder or contact us for assistance.
6. Lost, Stolen, or Delayed Shipments
- We are not responsible for lost or stolen packages once they have been marked as “Delivered” by the carrier.
- If your package is lost in transit, please contact the shipping carrier first. If you need further assistance, please reach out to our customer support team.
- Delivery delays may occur due to unforeseen factors like weather conditions or customs clearance issues.
7. Address Accuracy & Changes
- Please ensure your shipping address is accurate before completing your order.
- If you need to change your address, please contact us within 24 hours of placing your order. After that, we cannot make any changes once the order is shipped.
8. Damaged or Incorrect Orders
- If your package arrives damaged or you receive incorrect items, please contact us within 48 hours of delivery with clear photos of the issue. We will assist you in resolving the problem as quickly as possible.
9. Returns Due to Failed Delivery
- If an order is returned to us due to an incorrect address or failure to collect it from the carrier, the customer may be responsible for additional reshipping fees.
10. Contact Us
For any questions regarding our shipping policy, feel free to contact our support team:
- Email: info@nffinvesting.com
- Phone: 307-621-0431
Thank you for choosing ZYLOCRYPTO! We appreciate your trust in our services and are committed to ensuring a smooth and efficient delivery experience.